THE INSURANCE CLAIMS PROCESS
Call us at (855) 742-3587
A representative from our office will speak to you regarding
you damages. Our Public Adjusters will ask you several
questions regarding the type of and origin (cause) of your
damages. We will need your name, address where the incident
occurred, your mailing address (if different from the loss
address), your telephone number(s), email address, insurance
policy information, mortgage, or lien information, claim
number (if you already called in your claim), date of loss,
any funds promised or received. Gulf Coast Public Adjuster
will ask what may seem like a lot of questions; but if you
think we ask a lot, just wait until your insurance carrier
speaks to you. We will ask you to upload and send us any
pictures or documents related to your claim....
Once we review your claim to determine if it is viable, we
will prepare a Public Adjuster service agreement (contract)
for your review and signature(s) of all persons named on the
policy. After we have received the fully executed contract,
we will send our Gulf Coast Public Adjuster Letter of
Representation (LOR) along with the executed contract to
your insurance company. This LOR and contract will serve as
notification; as well as set the climate to your insurance
company and commence the process or path to your getting the
money you deserve for your loss.
Currently due to COVID-19 protocols, we may require a fully
executed Public Adjuster service agreement (contract) prior
to visiting the damaged property. For this reason, we may be
requiring photographs of the damaged property.
Once our contract for services and the LOR is submitted, the
process may take on vastly different avenues from this
point. No two claims are the same. No two insurance
companies are the same. Other policyholders, such as your
neighbors, friends or relatives may explain to you the
process they experienced; and there may be in fact
similarities; but remember each claim is different. Gulf
Coast Public Adjusters are experts in the insurance claims
maze.
Your insurance carrier may contact you or Gulf Coast Public
Adjusters after receiving our LOR. If your insurance carrier
contacts you, kindly advise them Gulf Coast Public Adjusters
is representing you and provide them with our contact
information. The insurance carrier is likely reaching out to
set a site visit to be attended by both the field adjuster
and Gulf Coast Public Adjusters.
Gulf Coast Public Adjusters will scope your damages (either
prior to meeting the field adjuster or at the time we meet
with the field adjuster), and we will prepare a detailed
estimate of the cost for you to fully recover from your
loss. Our estimators are experienced general contractors.
Our estimators do not perform any repairs. Gulf Coast Public
Adjusters do not conduct any repairs and do not subcontract
any vendors. Such practices are a conflict of interest. Our
job and objective are to get you the funds from your
insurance company so that you have the freedom and enough
money to hire whomever you want to complete your repairs.
Yes, you may even perform your own repairs, but Gulf Coast
Public Adjusters will ensure you obtain enough funds to hire
a fully licensed professional to fully recover from your
damages.
Depending on your specific policy, we may submit a Proof of
Loss (POL) to your insurance company. The POL must be signed
by all insureds before a notary. Gulf Coast Public Adjusters
will then submit the POL package to your insurance carrier
demanding payment.
Once a POL or estimate package has been submitted to your
insurance company this should commence the negotiating
process. The insurance company may create obstacles to deny
or limit your payment. Your insurance company may require
you to submit to recorded statements or examinations under
oath (EUO), additional documents, etc. Gulf Coast Public
Adjusters will assist in each step.
The insurance company may present an offer. If the offer is
not acceptable to you, the policyholder and there is a stark
difference between the two sides; you or your insurance
company may demand mediation or appraisal.
Gulf Coast Public Adjusters will assist in the mediation
process as part of our services. The State of Florida bears
the cost of mediation. Each party will have a seat at the
“table” to negotiate a settlement counseled by the mediator.
The insurance company normally has ten (10) to twenty (20)
days to make payment If a settlement is agreed upon.
However, should either party demand appraisal, you (the
insured) will have to hire an outside Appraiser (and the
insurance company will also have to hire their own outside
Appraiser). Gulf Coast Public Adjusters can recommend an
Appraiser to act on your behalf. Appraisers currently charge
about $350.00 per hour, not to exceed ten percent (10%) of
the funds they are able to secure for you, the policyholder.
Fees must still be paid to the Public Adjuster. The
Appraisers will name an Umpire. The cost for the Umpire is
shared by each party. During the appraisal process, the
Appraisers will present their case to the Umpire and when
two (2) out of three (3) agree on the scope and price, that
amount is considered the final settlement amount.
Gulf Coast Public Adjusters are expert in negotiating and
representing YOU, the policyholder, to FULLY recover from
Your damages and GET THE $$$$$$ YOU DESERVE FOR YOUR
INSURANCE CLAIM!!!